Frequently Asked Questions

The following list includes some of the most commonly asked questions here at the centre, but it is by no means exhaustive. If you have a question for us that is not answered below then please use the contact form to reach us and we will get back to you with an answer as soon as possible. 

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Frequently Asked Questions

I have mobility issues is the centre accessible for me?

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The centre has access for those with mobility issues. If your appointment is on the first floor there is a lift. We also have two disabled toilets on the ground floor.

I’m interested in volunteering but worry I do not have the skills or time…

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If you are new to volunteering do not worry – we offer guidance, support and training where necessary. We tailor the opportunities around both your own interests as well as a time commitment that you are comfortable with. Let’s have an informal chat over coffee and cake and explore your options.

Can I hire the centre for a private event?

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Absolutely! We have hosted many successful  private events over the years and we would be delighted to help you arrange yours. Contact Ben Ford at the centre for availability and pricing.

Can you cater for my event?

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We are able to cater for smaller events such as wakes and meetings. If you are inviting a large number of people please talk to us about your requirements and if necessary we can recommend local suppliers who will be happy to assist.

I am interested in the history of Drybridge House, where can I find more information?

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You can read a short history of the mansion by following this link – Drybridge House

Where can I find out what is on at the centre?

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You can find a list of our regular events such as Pilates, yoga, art classes –  under the ‘What’s On’ section of the site. Contact details for the group leader and any associated costs will appear there. For other services not listed on the event page please contact reception who will be happy to assist.

Can I drop off donations for the Community Shop at the centre?

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No. Whilst the centre looks incredibly big we actually do not have a great deal of storage here. Your donations are best going straight to the shop.

I’d like to book a ride with the community car scheme for my elderly relative, how do I do this please?

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Before you can book a ride with the car scheme you will need to ensure the service user is registered with us. Please contact the team on: 01600 228787.

Is there car parking on site?

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We have a large car park that is free to use if you are visiting the building. You will find dedicated bays for Disabled use close to reception / the main entrance.

I have an electric vehicle (EV), can I charge it onsite? If so, how much does it cost?

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We have 3 EV charging points – for two of these you can purchase tokens from reception at £10.00 per token. The third charging point can be used via the Charge Assist app.

Get the Charge Assist app for apple devices Here

Get the Charge Assist app for Android devices Here

I’ve come to use the community fridge, where is it located?

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From reception head outside and follow the building all the way around to the right. You will see the stable block through large iron gates. The Community Fridge is located in here.

I’d like my elderly mother to join one of your social groups, how can I arrange this?

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Please contact Andrea Charles here at the centre and she will advise on availability and logistics.