Getting out and about shouldn’t be a challenge.
The Bridges Community Car Scheme provides friendly, flexible, door-to-door transport for people who need a little extra support travelling to appointments, shops or social activities across Monmouthshire and Blaenau Gwent.
We’re more than a taxi service. Our volunteer drivers offer practical help and genuine companionship — it’s more like a lift from a trusted friend.
Our service helps people stay independent and connected to their community. Journeys might include:
Shopping trips
Medical and hospital appointments
Social groups and activities
Visiting friends and family
Where appropriate, drivers can:
Help you in and out of the car
Accompany you into shops
Wait during appointments
Offer steady, reassuring support if you have mobility difficulties
Every journey is arranged with care, understanding that everyone’s needs are different.
Our service runs thanks to dedicated local volunteers who use their own vehicles to provide transport.
To make the scheme sustainable:
Drivers volunteer their time
We charge a fixed mileage rate to cover running costs
The cost of your journey is confirmed at the time of booking
Before driving with us, all volunteers must:
Provide valid driving licence, MOT and insurance documents
Complete a DBS check
Undertake appropriate training to ensure passenger safety and confidence
All passengers complete a simple registration form so we can understand any individual needs or mobility requirements.
A Car Scheme Co-ordinator will arrange a home visit before your first journey. This allows us to:
Explain how the scheme works
Answer any questions
Ensure we match you with the right driver
Our priority is to provide safe, reliable and compassionate transport that supports independence and wellbeing.
Follow this link to complete our car scheme referral form
Car Scheme Referral Form
The Bridges Community Car Scheme is a Bridges Centre initiative. Bridges is a respected, community-focussed charity based at Drybridge House in Monmouth.
The Car Scheme is managed by experienced co-ordinators who fully understand the needs of both drivers and passengers.
We are aware that our passengers have individual needs. It is therefore important that all passengers are registered with us. This means that we can carefully match a passenger with a driver so that the journey is as enjoyable and friendly as possible.
Most of our requests are for journeys in and around main towns of Chepstow, Caldicot, Abergavenny and Monmouth, but we can also take passengers to hospital and other appointments outside the local area. We have extended the scheme into Blaenau Gwent and North Torfaen.
We are a not-for-profit organisation but there is a charge for each journey to cover the drivers’ expenses. We charge 45p per mile and a booking fee (£1.00p).
We ask that a passenger gives us at least seven days’ notice of a required journey.
